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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
Used items, sale items, and clearance items do not qualify for return.
To start a return, you can contact us at firstname.lastname@example.org. Items sent back to us without first requesting a return will not be accepted.
I ordered a rod and product. I received one but not the other, what’s going on?
When you place a product order containing a rod, everything will go out together. However, the rod is shipped in a secure shipping tube. Sometimes one arrives before the other, given that the rod is considered a “specialty” ship, sometimes they get left off the truck. We ask that you sit tight and if the other part of your package hasn’t arrived within 3 business days, please contact us so we can find it for you. Please see our Shipping page for more information.
The Item I want says "Not in Stock"
If the item you're looking for states it's not in stock send us an email email@example.com or give us a call (705) 259 7777. We will try our best to locate it for you.
Do any stores carry your line of product?
No, all exclusive products are exclusive to our store. We also take pride in providing unique and hard to find products, which means they may not be found in every store. We also have no plans to in the future. We believe in our products and keeping things locally owned and operated.